Privacy Policy
Last updated: February 23, 2026
GetClawHelp ("we," "us," or "our") operates the website getclawhelp.com. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
Information you provide:
- Contact information: Name and email address when you submit our onboarding form.
- Service credentials: Server access details (SSH/VPS credentials), API keys, and configuration preferences you provide for us to complete your setup.
- Payment information: Payments are processed by Stripe. We do not store your credit card details. See Stripe's Privacy Policy.
Information collected automatically:
- Standard web analytics (page views, referral source) via Google Analytics.
- Advertising platform pixels (Meta, TikTok) for ad performance measurement.
2. How We Use Your Information
- To deliver the Done-For-You OpenClaw setup service you purchased.
- To communicate with you about your order and setup progress.
- To improve our website and services.
- To measure advertising effectiveness.
3. How We Protect Your Information
We take the security of your data seriously:
- Server credentials you provide are used solely to complete your setup and are deleted after your service is delivered.
- We do not share, sell, or rent your personal information to third parties.
- All data is transmitted over encrypted connections (HTTPS).
4. Third-Party Services
We use the following third-party services:
- Stripe — payment processing
- Google Analytics — website analytics
- Meta (Facebook/Instagram) — advertising
- TikTok — advertising
Each service has its own privacy policy governing how they handle your data.
5. Cookies
We use cookies and similar tracking technologies for analytics and advertising purposes. You can control cookies through your browser settings.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request deletion of your personal data.
- Opt out of marketing communications.
7. Data Retention
We retain your contact information for customer support purposes. Server credentials are deleted within 7 days of completing your setup. You may request deletion of all your data at any time.
8. Contact Us
If you have questions about this Privacy Policy or want to exercise your data rights, contact us via X (Twitter) at @tipbtdennis.